Data Entry of Scanned Invoices into Client Application

The Client

A Management Consulting Firm in the Energy Sector

Our client is based in the United States and specializes in delivering strategic and operational excellence to enterprises.

Project Objective

The Objective:

Fixing up a data entry process of scanned invoices for energy bills of electricity, gas and water, to give that improved customer service experience.

Project Challenges

The Challenges:

This project was all about relocating data from scanned images into client application.

As data entry is essential and seems easy, it can also be the cause to lot of issues for a business when human group plays a dynamic role to it.

The Real Challenges A Data Entry Expert Faces:

Human error

Managing Supplier Data

Data Quality Uniformity

Unclear fields and formatting

Slow Turnover time

Hurry

Misunderstanding

Data validation

Missing values

Multiple-level data structures

Data recovery

Reporting

Back up and audit trails

Documentation and archiving

General Benefits

General Benefits:

Dual checking of the entered data to ensure a accuracy rate of 99.99%

Multiple rounds of quality assurance to ensure high quality data

Client received reliable data that translated directly into bottom-line savings.

The significance and accuracy of information increased as the size and volume of project increased.

The Solutions

The Solutions:

Client selected, from a team of experienced and focused, data entry specialists, proficient in handling more than 10,0000 documents a month.

Convenient process flow of accessing documents through FTP servers – with appropriate nomenclature and use of PDF reader & client application to treat the task logically.

We made sure to have all documents go through rigorous audits by Auditors and Quality Check teams before providing the outputs to clients with daily reports of progress and of completed data.